Yet Another Dead Bed Frame
Dec. 23rd, 2023 05:37 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
billroperOk, this bed frame is not dead, but is definitely wounded. It is *probably* not a child's fault.
Last year, we bought a new iSense bed, because the Sleep Number bed that it was replacing had not been *nearly* as durable as the previous model and I was tired of dealing with it. The bed has been pretty good overall, although we need to check the inflation on the hybrid mattress every few weeks and pump it back up so that Gretchen isn't (as she says) sleeping in a trench.
With the mattress, we bought the platform frame, because we weren't spending the amount of money that an adjustable frame cost. And it's been tolerably ok.
Until a couple of days ago when I was sitting on the edge of the mattress and heard something pop. Hmm. That's not good. I put up with this for a couple of days and today finally got around to lifting the heavy mattress edge to see if I could figure out what had happened.
One of the two-inch or so support slats was no longer attached to the edge of the bed frame. As such, it was no longer providing support, so the mattress was sagging at that edge. Lovely.
After lunch, I pulled up the company's website. There were no details on the warranty for the bed frame, but the pictures of the platform they are selling now did not look anything like the platform that we have been sleeping on. The legs are entirely different and instead of having slats to support the bed, there are now multiple large sheets of board running down the length of the frame. This is probably because they were tired of having slats break.
The website offered to sell me a new frame for nearly $500 (probably not including shipping), which seemed like a lot of money, but there was a "chat with us for discounts" feature so I figured why not chat? I got a poor young woman on the other end who informed me that the warranty on the frames was only one year, so I was out of luck with my bed frame. She kept referring to me having the one on the website; I corrected her, noting that the frame on the site bore no real resemblance to the frame that they had sold me last year. But in any case, I thanked her for her help, because it wasn't her fault that the company had apparently sold a less-than-durable frame which they had now replaced with a hopefully better model.
And then I went off to Amazon and bought a metal Zinus frame that is rated for 4400 pounds and that has a five year warranty. It will cost $200 after tax delivered to my door. It should arrive on Thursday.
We'll see how it goes. :)
Last year, we bought a new iSense bed, because the Sleep Number bed that it was replacing had not been *nearly* as durable as the previous model and I was tired of dealing with it. The bed has been pretty good overall, although we need to check the inflation on the hybrid mattress every few weeks and pump it back up so that Gretchen isn't (as she says) sleeping in a trench.
With the mattress, we bought the platform frame, because we weren't spending the amount of money that an adjustable frame cost. And it's been tolerably ok.
Until a couple of days ago when I was sitting on the edge of the mattress and heard something pop. Hmm. That's not good. I put up with this for a couple of days and today finally got around to lifting the heavy mattress edge to see if I could figure out what had happened.
One of the two-inch or so support slats was no longer attached to the edge of the bed frame. As such, it was no longer providing support, so the mattress was sagging at that edge. Lovely.
After lunch, I pulled up the company's website. There were no details on the warranty for the bed frame, but the pictures of the platform they are selling now did not look anything like the platform that we have been sleeping on. The legs are entirely different and instead of having slats to support the bed, there are now multiple large sheets of board running down the length of the frame. This is probably because they were tired of having slats break.
The website offered to sell me a new frame for nearly $500 (probably not including shipping), which seemed like a lot of money, but there was a "chat with us for discounts" feature so I figured why not chat? I got a poor young woman on the other end who informed me that the warranty on the frames was only one year, so I was out of luck with my bed frame. She kept referring to me having the one on the website; I corrected her, noting that the frame on the site bore no real resemblance to the frame that they had sold me last year. But in any case, I thanked her for her help, because it wasn't her fault that the company had apparently sold a less-than-durable frame which they had now replaced with a hopefully better model.
And then I went off to Amazon and bought a metal Zinus frame that is rated for 4400 pounds and that has a five year warranty. It will cost $200 after tax delivered to my door. It should arrive on Thursday.
We'll see how it goes. :)