Progress, Of A Sort
Jun. 2nd, 2021 10:03 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
billroperMy current Comcast modem is around two years old and has been a touch flaky, so when they offered to swap it for a newer one that is supposed to be about 20% faster, I figured why not?
I went down to hook things up tonight and the automated system completely failed to activate the new modem or copy the settings from my old one. After a 40 minute call to tech support, the modem now works. The associated phone line, not so much, but he's still working on it and is supposed to call back.
Meanwhile, Julie has been complaining that I have violated the SLA for the house. (No, that's not what she said, but the SLA is "Nothing should break, *ever*." Voluntarily taking down the Internet to swap out a working modem, well, that's just beyond the pale...)
I went down to hook things up tonight and the automated system completely failed to activate the new modem or copy the settings from my old one. After a 40 minute call to tech support, the modem now works. The associated phone line, not so much, but he's still working on it and is supposed to call back.
Meanwhile, Julie has been complaining that I have violated the SLA for the house. (No, that's not what she said, but the SLA is "Nothing should break, *ever*." Voluntarily taking down the Internet to swap out a working modem, well, that's just beyond the pale...)