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Ok, I've now fixed some very interesting little buglets, one of which suggests that someone may have broken something else. I've asked QE to take a look.

Other than that, the fellow I talked to at Discover today claimed that there had been no fraudulent transactions on the day that I called them. This would, of course, make my reason for originally calling them non-existent, as I pointed out to him. However, logic was unable to make a dent.

I've now sent Discover a polite, but unpleasant letter.

Date: 2008-07-03 02:00 am (UTC)
From: [identity profile] born-to-me.livejournal.com
Ah, another SCTV fan, I presume?

I'm so sorry you're having so much crap with Discover. Nothing about this situation sounds pleasant in the least. It's our primary card, too, and the whole ordeal you've been through makes me feel a little nervousish. *bleah*

Date: 2008-07-03 02:30 am (UTC)
From: [identity profile] born-to-me.livejournal.com
*grin* It was the "blowed up real good" which was a quote from "Farm Report" (aka Celebrity Blowup, IIRC), arguably the best SCTV skit ever. Probably a quote from elsewhere, too, but that's what I always remember.

I've started collecting the show on DVD, it's just priceless comedy, IMHO.

Date: 2008-07-03 04:07 am (UTC)
From: [identity profile] wyld-dandelyon.livejournal.com
Sometimes the only way to talk to someone reasonable is to hang up and call back. I hate to do it, it always feels rude, but if communication is not happening, I'm wasting my time and theirs, which is frustrating and wasteful (and arguably rude).

Sigh.

I really really prefer it when I can talk to the SAME person about things, so there's some continuity. But when you get a random 1 out of a kazillion service people, it's pot luck whether you get someone at all competent, much less competent and on your wavelength.

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