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Too Good To Be True
Jan. 15th, 2025 10:23 amYou may recall that I thought that my problems with Comcast were solved. What a foolish thought that was!
Although I had been promised a week ago on Saturday that a replacement set top box would be shipped to replace the failed one and the new one that refused to be set up with any of *four* different remote controls, there was no sign that the replacement box shipped. I should have been complaining about this over the weekend, but I was at GAFilk, so it wasn't until yesterday that I got back on the chat, managed to hail an agent, and asked where the box was.
She was able to see that my order existed, but apparently hadn't shipped due to a "glitch". So she has ordered yet another set top box for me that is supposed to arrive today on a priority basis.
There is no sign that box has shipped as of this morning, so I am having doubts about it arriving.
Meanwhile, my Comcast/Xfinity account shows that I now have *six* set top boxes, which are, I suppose, the two working ones, the one that failed, the one that never worked, and the two that have not yet shipped.
*sheesh*
Although I had been promised a week ago on Saturday that a replacement set top box would be shipped to replace the failed one and the new one that refused to be set up with any of *four* different remote controls, there was no sign that the replacement box shipped. I should have been complaining about this over the weekend, but I was at GAFilk, so it wasn't until yesterday that I got back on the chat, managed to hail an agent, and asked where the box was.
She was able to see that my order existed, but apparently hadn't shipped due to a "glitch". So she has ordered yet another set top box for me that is supposed to arrive today on a priority basis.
There is no sign that box has shipped as of this morning, so I am having doubts about it arriving.
Meanwhile, my Comcast/Xfinity account shows that I now have *six* set top boxes, which are, I suppose, the two working ones, the one that failed, the one that never worked, and the two that have not yet shipped.
*sheesh*