Good News, Bad News

The good news is that the Comcast installer who arrived at my door this morning was able to ask the right questions to determine that my work order was completely screwed up in two different ways. The work order is now fixed so that the right things should happen after he spent some substantial time on the phone. And I should be able to keep my existing home phone number, which is very important to me.

The bad news is that the install will be done late next week by a different installer, because he is not an installer who migrates existing alarm systems.

But, happily, he recognized all of the red flags as we chatted and they should now be fixed...