Bill Roper's Journal

Glad to hear Ally is helping you out. I am using Ally for banking, and I take some heat for it because they took bailout money and are mostly GMAC which leaves a bad taste in people's mouths.

But in over a year that I've been using them, at every point of contact they absolutely could not have treated me better. I can get to a real person usually immediately, never more than about 1 minute, and they've been as helpful as anyone could ask every time. They never have to escalate calls to get things done, which means I don't have to explain my situation 6 times to get things done as I do with most places.