I like having the option to get only one hard copy set for the household, rather than in duplicate as always used to happen. I like the last mailing before the con (with a map of how to get there) to be in hard copy because then I can't forget to print one out before I leave work the day before the con. The interim ones can be e-mail but I have a tendency not to read them whereas the hard copy versions sat on the kitchen table and did get read. Though if I'm being really honest that happens a lot less now that we have kids and mealtimes are a lot busier as a result.